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Andale Cofounder Launches Twitter-Based Shopping Service
IMshopping delivers a mix of recommendation technology and real human assistance, aiming to create a more efficient way to find products online. Twitter users can directly ask questions by messaging @imshopping. The shopping guides in the community and trained experts offer detailed responses within a short period of time. Shoppers can use these responses to instantly make purchases or save to their own folders before making a product decision.
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AT&T Doesn’t Want to Follow You (Except When It Does)
Thursday, Dorothy Attwood, AT&T’s senior vice president for public policy and chief privacy officer, testified at the House subcommittee hearing looking at privacy issues and Internet providers.
As she has before, Ms. Attwood made a wide-ranging call for giving consumers more information about their online behavior and control over how that information is collected and used for advertising. It is part of the company’s campaign that seeks to make sure that Web companies, especially Google, are held to the same standards as Internet providers. She made a bold promise that AT&T was not going to engage in behavioral advertising without coming up with an appropriate system for disclosure and consumer choice.
Customer Service? Ask a Volunteer
The pay: $0.
A shabby form of exploitation? Not to Justin McMurry of Keller, Tex., who spends about that amount of time helping customers of Verizon’s high-speed fiber optic Internet, television and telephone service, which the company is gradually rolling out across the country.
Mr. McMurry is part of an emerging corps of Web-savvy helpers that large corporations, start-up companies and venture capitalists are betting will transform the field of customer service.
Amazon.com Publishes Requirements for Selling Collectible Books
The company has now published a list of requirements sellers must meet in order to list products in the Collectible Books category. Those who qualify may apply for approval.
Sellers in the Collectible Books category must be Pro Merchants, who pay a monthly subscription fee to access the tools necessary to list their products. Other requirements include low order-defect rates and high seller performance ratings on Amazon.com or an Amazon site, and sellers must provide a full refund for all items returned within 30 days.
There are also product quality and listing requirements, more information is found on the Amazon.com website
Kindle 2 costs $185.49 to build
That figure doesn't include the fee Amazon pays Sprint for the Kindle 2's built-in “free” wireless service or any marketing costs, which can be substantial. So the true “actual” cost is probably significantly higher, though Amazon obviously preserves some of its margin by selling direct to consumers.
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IPhone Calls in Strong Quarter for Apple
Apple posted revenue of US$8.16 billion for the second quarter of 2009, up from $7.51 billion in the second quarter of 2008. Revenue exceeded expectations of $7.96 billion from analysts polled by Thomson Reuters.
The company also recorded net profit of $1.21 billion, or $1.33 per share, for the quarter that ended March 28, improving from the $1.05 billion in profits, or $1.16 per share, that Apple reported last year. Apple also beat analyst expectations of $1.06 earnings per share during the quarter.
AMD Launches New Flagship Phenom II CPU
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Oracle expected to slash thousands of Sun Microsystems jobs
Oracle, which has reshaped the business technology industry by acquiring and carving up other companies, is sure to shed thousands of Sun workers after its $7.4 billion acquisition of the server and software company, industry observers say. Some figure it will cut from a third to a half of Sun's work force.
“A lot of jobs will be cut,” said Cassatt Software CEO Bill Coleman, a Sun alumnus who also cofounded BEA Systems, which Oracle acquired last year for $8.5 billion.
Apple Tops PC Customer Service Rankings
Forrester Research’s 2008 customer experience index, a survey of some 4,500 consumers, ranked the PC makers slightly above companies in those other industries but below such perennial headaches as the wireless companies, airlines and credit card issuers.
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Modest 6% Growth in Revenue for Google
Still, compared with a year earlier, Google’s revenue in the first quarter grew at a modest 6 percent, as net profit rose 8 percent, Google said on Thursday. Google’s revenue was just short of analysts forecasts while cost-cutting measures helped push profit above Wall Street expectations.
“Google had a good quarter given the depth of the recession,” Eric E. Schmidt, Google’s chief executive, said in a news release. “These results underline both the resilience of our business model and the ongoing potential of the Web as users and advertisers shift online. Going forward, our priority remains investing for the long term to drive future growth in our core and emerging businesses."
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AOL to cut 700 jobs
The Internet unit will also eliminate merit-pay increases this year to help minimize layoffs, AOL Chief Executive Randy Falco said in a memo circulated to employees on Wednesday. A copy of the memo was obtained by Reuters.
Most of the job cuts will be made in the United States and will be finalized by the end of March, he said. The rest will be made abroad over the next several quarters.
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Microsoft and Yahoo Said to Be in Talks on Ad Deal
Conversations between the two sides cooled after Carol Bartz was named Yahoo’s new chief executive in January. But they have started anew recently, and Ms. Bartz met with Steven A. Ballmer, Microsoft’s chief executive, last week, said the person briefed on the discussions, who agreed to speak on the condition of anonymity because the talks were confidential.
Yahoo and Microsoft declined to comment.
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Apple’s App Store Nears One Billion Served
And so is nearly everything else. On Friday, Apple unveiled a Web page dedicated to tracking the number of downloads for the iPhone and iPod Touch until the company hits a billion downloads. Just four months ago, in January, the company announced it had surpassed 500,000 downloads.
Currently, the counter has about 70 million or so downloads to go until it hits the one billion milestone, but the popularity of mobile applications for the iPhone and iPod Touch has only been increasing since the company began allowing third-party developers to sell programs in the online market in July. By comparison, it took more than two years for Apple to announce the sale of its billionth song through iTunes.
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Best Buy: Best Buy Sells 9-Year-Old Discontinued Hard Drive As Brand New Western Digital, Refuses Refund
Novellus CEO 2008 compensation falls 78 percent
In December, Richard S. Hill also agreed to a 50 percent salary reduction for 2009, in addition to foregoing bonuses and stock option grants for the year.
For 2008, Hill received a base salary of $887,455, up 12 percent from the previous year, according to a proxy statement the company filed with the Securities and Exchange Commission on Thursday.
Touring Etsy.com's Brooklyn Headquarters
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From the tall, tree-like creature that greets visitors to the sixth floor of 326 Gold Street, to the needlepoint hangings and artwork, visitors to Etsy's headquarters are treated to the same kinds of handmade and vintage items they find when visiting the Etsy.com online marketplace. The website has struck a nerve with consumers hungry for creating, buying and selling handmade, and local newspapers, magazines and blogs are full of stories about Etsy members and their unique items, including a feature on Martha Stewart television.Most impressive, perhaps, is cofounder Rob Kalin's appearance in Davos, Switzerland at the World Economic Forum, which nominated Etsy as one of their 2009 Technology Pioneers.
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